Provider Resources

Alameda Alliance for Health values our partnership with our network providers. We are committed to keeping you informed and offering you useful resources. 

Helpful Information

To request any additions to the resources and tools available online, please e-mail Provider Relations.

Behavioral Health
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Beacon Health Strategies
1-855-856-0577

California Children's Services (CCS)
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Learn more about the CCS program, which provides diagnostic and treatment services, medical case management, and physical and occupational therapy services to children and youth up to age 21 with eligible medical conditions.

http://www.dhcs.ca.gov/services/ccs/Pages/ProgramOverview.aspx

CSS Provider Lists
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View a list of CCS paneled providers/ facilities available to render services to a CCS applicant or client.

http://www.dhcs.ca.gov/services/ccs/Pages/CCSProviders.aspx

Fraud & Abuse
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Get information on what you can do to prevent fraud and abuse.

HEDIS
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Helpful Contact Information
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Access a list of Alliance contact information created for our providers.

HIPAA
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The American Medical Association has many helpful tools to assist physicians to understand and comply with the different components of HIPAA, including sample forms and documents, updates on new Guidance from the Federal government, and useful compliance tips.

http://www.ama-assn.org/ama/pub/physician-resources/solutions-managing-your-practice/coding-billing-insurance/hipaahealth-insurance-portability-accountability-act/hipaa-compliance-resources.page

Interpreter Services
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Get information on how to access FREE interpreter services for Alliance members.

The Alliance offers interpreter services for Alliance members who are receiving covered services in non-hospital settings. Hospitals are required to provide interpreter services for patients receiving care at hospital settings.

In-Office (Face-to-face) Interpretation:
Call 510-747-4567, Monday – Friday, 8:00 am – 5:00 pm. The Alliance needs three days notice to schedule an interpreter. Members may also call the same phone number and arrange for an interpreter. Providers may also use the Interpreter Request Form.

Telephone and after-hours phone interpretation:
Call 1-866-948-4149 for a phone interpreter, 24/7. Providers must give the Alliance access code: 830087 and the member’s ID number.

Medi-Cal Choice Form
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Obtain a copy of the Medi-Cal Choice form for members to join or change health plans.

http://www.healthcareoptions.dhcs.ca.gov/HCOCSP/Enrollment/content/en/forms/AL_0MM3452.pdf

Member Rights and Responsibilities
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View the rights and responsibilities of Alliance members (available in English, Spanish, Chinese and Vietnamese)