Provider Training

This section lists training resources and opportunities for providers and their office staff. Our goal is to support providers in advancing their expertise in caring for the Alliance populations and complying with Managed Care Medi-Cal mandated training.

Cultural Sensitivity & Language Assistance Services

Training Links: Below are links to training slide decks and on-line resources to help prepare provider staff to meet the cultural and linguistic needs of their patients.

Safer Opioid Use

Below is a link to an interactive training tool that promotes the appropriate, safe and effective use of opioids to manage chronic pain.

 

 

SBIRT

Below are links to both local and on-line training opportunities to help you fill the training requirements to provide SBIRT (Alcohol Screening, Brief Intervention and Referral to Treatment) services.

  • State-sponsored FREE, in-person trainings are currently being held throughout California. Go to http://www.uclaisap.org/sbirt/ to find Bay Area trainings and register.
  • On-line trainings are also available at the DHCS SBIRT page

Seniors & People with Disabilities

For more in-depth training on the needs of seniors and people with disabilities, we recommend these free on-line resources:

  1. The Harris Family Center for Disability and Health offers 15 – 30 minute curriculums for Primary and Specialty Care Practitioners, one for front office staff and another for medical office staff. See http://hfcdhp.org/training/.
  2. Population Specific Fact Sheets are available from the National Disability Navigator, Resource Collaborative at http://www.nationaldisabilitynavigator.org/ndnrc-materials/fact-sheets/.
  3. Lavender Seniors Video: A local non-profit, Lavender Seniors, has available a video for providers, Safe and Visible: Creating a Healthcare Practice Welcoming to LGBT Seniors. http://www.lavenderseniors.org/

 

Staying Healthy Assessment

All Primary Care Providers with the Alliance should complete the Staying Healthy Assessment (SHA) for all members at specified ages.  The Alliance reviews the SHA during facility site visits and tracks one-time provider training regarding this requirement.  If you haven’t already completed the training, please complete and sign an attestation.

Tobacco Cessation

Below are links to many local, state and on-line resources available to keep you up-to-date on best practices for supporting your patients with tobacco cessation.

Group Needs Assessment

The Alliance conducted a Group Needs Assessment (GNA) of our membership in 2016 to evaluate health status as well as health education and cultural and linguistic needs based on language, ethnicity, age and disability.

The results are summarized in the following slide deck: GNA Report_Providers

The slides cover the 2016 GNA results, our next steps and your role as a provider:

  • GNA methodology
  • Member demographics
  • Health status and risks
  • Health education needs
  • Cultural, linguistic and communication needs
  • Alliance’ plans to address identified needs
  • Opportunities for providers
  • Resources for Providers