Avoid waiting on the phone—use our web services
Our Provider Service team is receiving an unusually high volume of calls. Recent system changes are causing longer than usual phone wait times. We are working very hard to support each of our provider practices through the recent changes and return to the level of customer service you have come to expect from us. Thank you from all of us at Alameda Alliance for Health for your patience during this transition.
Avoid waiting on the phone by using our secure Provider Portal to check member eligibility. You will need to create a Provider Portal account to use it the first time.
ICD-10 is coming . . .
We need your help to better serve you through this transition. Please take 5 minutes to tell us about your ICD-10 status and plans by completing a brief survey. Click here to complete the online survey.
Affordable Care Act – Provider Payment Increase
Affordable Care Act (ACA) Section 1202 provides enhanced payment to primary care providers for specific services for dates of service in 2013 and 2014. Our goal is to send the enhanced payment to individual eligible providers starting in late fall 2013. Please follow the instructions in the letter below and submit all required information via the online form.
Our success depends upon effective coordination and continuity of care for our members from qualified providers. Learn how to join our provider network.
Welcome Alliance Providers
Alameda Alliance for Health works with our provider network to improve the health of our members. Here you can locate provider resources designed just for you.
Need assistance? Speak to a Provider Service Representative at 510-747-4510.
Learn about Alliance CompleteCare (HMO SNP), our Medicare Advantage Special Needs Plan.