Your Coverage and Services

coverageAlameda Alliance for Health has two health programs: Medi-Cal and Alliance Group Care. The benefits and instructions for getting care differ from program to program.

 

Medi-Cal 

Medi-Cal is a health insurance program administered to you through Alameda Alliance for Health. Please consult your Evidence of Coverage for a detailed description of coverage benefits and limits.

Alliance Group Care

Alliance Group Care is an employer-sponsored health insurance program for In-Home Supportive Services (IHSS) workers . Please consult your Evidence of Coverage for a detailed description of coverage benefits and limits.

Services for Members

Alameda Alliance for Health cares about your health and well-being. We offer the following services to our members.

Member Portal

member portalOur Alliance Member Portal provides service to you 24 hours a day/7 days a week. You can order an ID card, change doctors, update your contact information and more.

Bilingual Member Services Representatives

Bilingual Member Services RepresentativesThe Alliance has Member Service Representatives who can assist callers in several languages, including Spanish, Cantonese, Mandarin and Vietnamese. We also use telephone interpreters to assist callers with other languages. Learn more about our language services.

Live Healthy Program

Live HealthyThe Alliance offers health education materials and classes to assist members in making healthy changes in their lives. This support is free to Alliance members. It includes weight management, quitting smoking, parenting, infant and child health, pregnancy and child birth, asthma and diabetes, and more.

Interpreters

InterpretersIf you need an interpreter for medical visits, please let us know and we will schedule an interpreter for you. This service is provided at no charge to Alliance members.

Transportation

TransportationTransportation services vary by program. Please contact Member Services for more information.

Alliance Alert Member Newsletters

Alliance AlertAlliance members receive newsletters with helpful stories, tips on being active, recipes, and more.

Nurse Advice Line

Concerned about your health? Unsure if you or someone in your family is having an emergency? Call the Alameda Alliance for Health Nurse Line for advice, any time, 24 hours/7 days a week:

Medi-Cal members call: 1-888-433-1876

Group Care members call: 1-855-383-7873, Pin# 690

Please see flyer for more information: English  Spanish  Chinese  Vietnamese