Your Coverage and Services
Alameda Alliance for Health has two health programs: Medi-Cal and Alliance Group Care. The benefits and instructions for getting care differ from program to program.
Medi-Cal is a health insurance program administered to you through Alameda Alliance for Health. Please consult your Evidence of Coverage for a detailed description of coverage benefits and limits.
Alliance Group Care
Alliance Group Care is an employer-sponsored health insurance program for In-Home Supportive Services (IHSS) workers . Please consult your Evidence of Coverage for a detailed description of coverage benefits and limits.
Services for Members
Alameda Alliance for Health cares about your health and well-being. We offer the following services to our members.
Our Alliance Member Portal
provides service to you 24 hours a day/7 days a week. You can order an ID card, change doctors, update your contact information and more.
The Alliance has Member Service Representatives who can assist callers in several languages, including Spanish, Cantonese, Mandarin and Vietnamese. We also use telephone interpreters to assist callers with other languages. Learn more about our language services.
The Alliance offers health education materials and classes
to assist members in making healthy changes in their lives. This support is free to Alliance members. It includes weight management, quitting smoking, parenting, infant and child health, pregnancy and child birth, asthma and diabetes, and more.
If you need an interpreter
for medical visits, please let us know and we will schedule an interpreter for you. This service is provided at no charge to Alliance members.
Transportation services vary by program. Please contact Member Services for more information.
Alliance members receive newsletters
with helpful stories, tips on being active, recipes, and more.
Concerned about your health? Unsure if you or someone in your family is having an emergency? Call the Alameda Alliance for Health Nurse Line for advice, any time, 24 hours/7 days a week:
Medi-Cal members call: 1-888-433-1876
Group Care members call: 1-855-383-7873, Pin# 690
Please see flyer for more information: English Spanish Chinese Vietnamese