For Members

Flu Shot

This is an important message from your health plan, Alameda Alliance for Health.
It’s flu season again and the yearly flu shot is the first and most important step in protecting you and your family from getting sick.
Alliance members age 19 years and older may now go to their local pharmacy to receive their yearly flu shot at no charge.  Just bring your Alameda Alliance card to the pharmacy.  Members younger than 19 years need to get their flu shot from their doctor.
This year, the Centers for Disease Control & Prevention (CDC) says the nasal flu vaccine (also known as FluMist®) should NOT be used. For more information, please visit the CDC website at or talk to your local pharmacist or provider.

Alliance Member Services is here to help. We can help you find a local pharmacy!

Please call the Alliance at 1-877-932-2738. Hearing impaired callers, please dial TTY 711.

Get vaccinated now to protect yourself and your loved ones!

Nurse Advice Line

Concerned about your health? Unsure if you or someone in your family is having a health emergency? Call the Alameda Alliance for Health Nurse Line for advice, any time, 24 hours/7 days a week:

Medi-Cal members call: 1-888-433-1876

Group Care members call: 1-855-383-7873, Pin# 690

Please see flyer for more information: English  Spanish  Chinese  Vietnamese


Avoid waiting on the phone—use our web services

Avoid waiting on the phone by using our secure Member Portal to order or print a new ID card or change your doctor. You will need to create a Member Portal account to use it the first time.

For quick answers to frequently asked questions such as these, see "Related FAQs" on the right side:

How will I know when my Medi-Cal coverage starts with Alameda Alliance for Health?

How do I get dental services?

Live Healthy

Helping you and your family stay healthy is all part of the way we care for our members. Learn more about wellness benefits and health topics.

Member Materials

Alliance members can view member materials online. Choose your health coverage program to see your Evidence of Coverage handbook and learn about your benefits and how to use them.

Alliance Alert Newsletter

The state Medi-Cal Program turns 50 featured in the latest issue of the Alliance Alert NewsletterClick here to view this and past issues of our newsletter in English, Spanish, Chinese, and Vietnamese.

Welcome Alliance Members

Alameda Alliance for Health strives to provide quality health care services to our members. Let us help you get the most from your coverage.

Need assistance? Log into the Member Portal or speak to a Member Services Representative at 510-747-4567, toll-free at 1-877-932-2738, CRS/TTY 711 or 1-800-735-2929, Monday through Friday, 8:00 am to 5:00 pm.

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