I have Alliance Medi-Cal and I would like to go to Kaiser. How does this process work?
You may be able to select Kaiser as your health care provider if you are a member of the Alameda Alliance for Health Medi-Cal plan and if you meet certain requirements. These include:
- Having continuity of care medical needs, or
- You must be a qualified, immediate, family member living in the same home as a current Kaiser member, or
- You have been a Kaiser member within the past six (6) months. You must be within 6 months of the termination date of the prior Kaiser membership.
To select Kaiser as your primary care provider (PCP), you must call our Member Services department at (510) 747-4567 or toll free at 1-877-932-2738. (Hearing impaired callers use CRS/TTY: 711 or 1-800-735-2929). Let us know you want Kaiser to be your health care provider. You will then be screened to see if you meet the criteria. It can take up to 30 days for your Kaiser coverage to start after you tell us that you would like to select Kaiser as your health care provider. Please note that if you are approved, your Kaiser coverage generally begins on the first day of the following month.
If you do not call us to choose Kaiser as your PCP, we cannot guarantee that services will be covered, even if Kaiser accepts to see you for an appointment.