I have been informed that my Medi-Cal benefits are on hold. What should I do?

If your Medi-Cal benefits are on hold, you should contact Social Services to talk to your eligibility worker. The eligibility worker will inform you if your benefits can be reinstated. If you do not know how to reach your eligibility worker, you can call the Social Services office in your area at the following numbers: Toll free 1-800-698-1118; Fremont (510) 795-2428; Hayward (510) 670-6000; Livermore (925) 455-0747; East Oakland (510) 383-5300; North Oakland (510) 891-0700. For more information, please visit the Alameda County Social Services Agency website.