How will I know when my Medi-Cal coverage starts with the Alliance?

It may take up to 15-45 days after you fill out the Medi-Cal Choice Form for you to become an Alliance member. Health Care Options (HCO) will send you a letter when you become a member of the Alliance. The Alliance will also mail your member ID card and member materials seven (7) days after your coverage starts. Your coverage will always begin on the first day of the month.

If you would like to learn more about eligibility, enrollment, disenrollment, and changing health plans, please contact us or call:

Medi-Cal Managed Care/Health Care Options (HCO)
Toll-Free: 1.800.430.4263
People with hearing and speaking impairments (TTY): 1.800.430.7077
www.healthcareoptions.dhcs.ca.gov

HCO is contracted with the state to provide enrollment assistance and can help you select a managed care health plan.

To find your local Alameda County Social Services Agency office, please click here.