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member services
Alameda Alliance for Health is a health plan developed to meet the health care needs of Alameda County residents. Our Member Services staff strives to keep you and your family healthy by:

bullet Listening to your suggestions and working with you to help get you the health care you need.

bullet Understanding barriers to communication and offering services in a variety of languages.

bullet Offering friendly, quick and exact answers to questions about your health care plan.

bullet Directing you to services you need.

bullet Working with you and your doctor to help you with your health concerns.

To contact a Member Services Representative, call (510) 747-4567, 8 a.m. to 6 p.m., Monday through Friday.

Services

Member Services is here to accommodate our members' needs. We do this by providing prompt answers to your questions about:

bullet The Alliance
bullet Eligibility Criteria & Verification
bullet Overview of our Health Plans
bullet Doctor Listings & Selection
bullet Printed Material Requests
bullet Address & Telephone Number Update
bullet Resource Guide

Other Helpful Information

bullet Frequently Asked Questions
bullet Glossary of Terms
bullet Alliance Notice of Privacy Practices

Any questions, comments, or concerns you may have? Contact us at (510) 747-4567, 8 a.m. to 6 p.m., Monday through Friday.